Terms and Conditions


Last Updated: [15/04/2025]

1. Introduction
Welcome to Idrak Consultancy for Technology and Knowledge ("Idrak," "Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website https://www.idrak.qa ("Website") and all associated services provided by Idrak. By accessing or using our Website, you agree to be bound by these Terms and comply with all applicable laws and regulations of Qatar. If you do not agree with these Terms, please refrain from using our Website.

2. Services Provided
Idrak provides IT consulting, software solutions, digital products, training resources, and professional services. Any additional service-specific terms will be communicated separately and will be incorporated into these Terms by reference.

3. Eligibility
By using our Website and services, you confirm that:

  • You are at least 18 years old, or you have parental/guardian consent.

  • You have the legal capacity to enter into a binding contract under Qatari law.

  • You will use the Website in accordance with applicable laws and these Terms.

4. Intellectual Property Rights

  • All content on our Website, including text, graphics, logos, images, software, and digital products, is owned by Idrak or licensed to us and is protected under Qatar’s Intellectual Property Laws.

  • You are prohibited from copying, distributing, modifying, or using any content without prior written permission from Idrak.

5. User Responsibilities
By accessing and using our Website, you agree to:

  • Provide accurate and truthful information when requested.

  • Not engage in fraudulent, illegal, or unauthorized activities.

  • Not use the Website for malicious purposes, including hacking, phishing, or spreading malware.

  • Comply with Qatar’s Cybercrime Law (Law No. 14 of 2014) and all relevant regulations.

6. Account Registration and Security
Some features of our Website may require account registration. You are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Notifying us immediately of any unauthorized access or security breaches.

  • Ensuring that your activities on the Website comply with these Terms and applicable laws.

7. Payments, Pricing, and Refunds

  • Prices for services, digital products, and subscriptions are displayed on the Website and may be subject to change.

  • Payment transactions will be processed securely through authorized payment gateways in accordance with Qatar’s e-Commerce Law (Law No. 13 of 2010).

  • Refund policies, where applicable, will be clearly stated on the Website or in service agreements.

8. Third-Party Links and Services
Our Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties. Your use of third-party services is at your own risk and should comply with their respective terms and conditions.

9. Limitation of Liability
To the maximum extent permitted by Qatar’s Civil Code (Law No. 22 of 2004):

  • Idrak shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or services.

  • We do not guarantee uninterrupted or error-free access to our Website and are not responsible for any technical issues or cyber threats beyond our control.

10. AI Chatbot Disclaimer Clause

  1. No Liability for AI-Generated Content
    The AI chatbot integrated on this website is provided for informational purposes only. While we strive to ensure accuracy, Idrak does not guarantee the correctness, completeness, or reliability of the responses generated by the AI. Users acknowledge that the AI may produce errors, inaccuracies, or outdated information, and Idrak shall not be held liable for any damages, losses, or legal consequences arising from reliance on such content.

  2. No Professional Advice
    The AI chatbot does not provide legal, financial, medical, or other professional advice. Users are advised to seek expert consultation before making decisions based on AI-generated responses.

  3. Third-Party Technologies
    The AI chatbot may utilize third-party services, and Idrak disclaims responsibility for any disruptions, inaccuracies, or security issues stemming from these external providers.

  4. User Responsibility
    By using the AI chatbot, users agree that they assume full responsibility for their interpretation and application of the information provided. Idrak shall not be liable for any direct, indirect, incidental, or consequential damages resulting from chatbot interactions.

  5. Compliance with Qatar Law
    This disclaimer is governed by the laws of the State of Qatar. Any disputes shall be subject to the exclusive jurisdiction of the Qatari courts.

11. Indemnification
You agree to indemnify and hold Idrak, its directors, employees, and affiliates harmless from any claims, liabilities, damages, or expenses arising from your violation of these Terms or misuse of our services.

12. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, which details how we collect, store, and protect your personal information in compliance with Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016).

13. Termination
We reserve the right to terminate or suspend your access to the Website without prior notice if:

  • You breach these Terms.

  • We are required to do so by Qatari authorities or legal regulations.

  • Your actions cause harm to Idrak, other users, or third parties.

14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Qatar. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Qatar.

15. Amendments and Updates
We reserve the right to modify these Terms at any time. Updates will be posted on our Website, and continued use of our services after changes take effect constitutes acceptance of the revised Terms.

16. Contact Information
For any inquiries regarding these Terms, please contact us at:

Idrak Consultancy for Technology and Knowledge
Email: khalid@idrak.qa
Phone: +974 5552 3368
Address: The Gate, Tower 2, Office 808 - Doha, Qatar

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.